Tata Consultancy Services (TCS) recognised as leader in Gartner Magic Quadrant

CIOReviewIndia Team | Friday, 16 April 2021, 08:42 IST

Tata Consultancy Services (TCS) recognised as leader in Gartner Magic QuadrantTata Consultancy Services (TCS) has been positioned as a Leader in the Gartner Magic Quadrant for Managed Workplace Services, North America, for the fifth year in a row.

The report evaluates 20 vendors to enable sourcing, procurement and vendor management leaders to select the best provider for managed workplace services. MWS is centred on delivering a digital workplace experience to end-users so that organizations can leverage their digital dexterity in the development of new digital business services.

"The Covid-19 pandemic has accelerated adoption of the digital workplace and new ways of working with extensive use of collaboration platforms and unified workplaces on the cloud. Enterprises should reimagine their operations spanning applications, infrastructure and business processes to unlock the full potential of their digital workplace initiatives to deliver consumer-grade employee experience and infuse hyper collaboration,” stated Ashok Pai, Global Head, Cognitive Business Operations, TCS.

“We believe this recognition is a reflection of our comprehensive portfolio of offerings, investments in innovation and the ability to assist our customers to accelerate their transformation journeys.”

The company stated in a regulatory filing, TCS offers a comprehensive portfolio of consulting-led services across the workplace services value chain and leverages Secure Borderless Workspaces (SBWS), its transformative operating model to enable touchless, intelligent, agile, and digital operations that deliver superior business outcomes.

TCS CogniX for Workspace is an AI driven human-machine association suite, powered by TCS’ Machine First Delivery Model (MFDM) that assists enterprises create intuitive, immersive, and intelligent workspaces – a key to delightful employee experiences. It comes with an array of easy-to-deploy, modular and scalable value builders that bring together multiple digital levers and enable zero-touch IT, the next-gen workplace and enhanced employee experience. Some examples of these value builders are cognitive virtual assistants, experience analytics, a user segment analyzer and a proactive endpoint remediator.

SBWS allows organizations to take full advantage of their talent ecosystem to maximize business opportunities. It encompasses a wide range of human functions, including infrastructure, talent management and employee engagement; processes, tools, and governance mechanisms; and collaboration and engagement practices to enable companies to realize the potential of the new world of work.

TCS’ Smart Meetings solution assist transform the meeting experience for remote working employees with comprehensive services, full lifecycle support and global coverage. It includes integrating business applications to assist drive productivity, enterprise voice enablement using direct routing, meeting room experiences, adoption, and change management with 24x7 managed support.

At around 1.17 pm, Tata Consultancy Services was currently trading at Rs3163.15 up Rs58.15 or 1.87% from its previous closing of Rs3,105 per piece on the BSE. It touched a high of Rs3172 per piece.

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