Snapdeal Tests Last-Mile Delivery Using Ottonomy IO Robots

CIOReviewIndia Team | Tuesday, 15 September 2020, 12:49 IST

Snapdeal Tests Last-Mile Delivery Using Ottonomy IO’s RobotsWith the help of robots, Snapdeal is testing last-mile contactless delivery, which reduces labor costs, during the COVID-19 pandemic, when people are avoiding contagious touch.

Snapdeal, the online retailer and the mobility startup – Ottonomy IO LLC completed the successful testing of the autonomous delivery rovers, which is of the size of a small cooler on wheels, rolling along sidewalks and streets in the National Capital Region, Delhi. This is according to the statement by Snapdeal.

Snapdeal said that the robot is equipped with a map and the package is sanitised on its way. It said, “The delivery robots were stationed at the entrance of residential societies, wherein the delivery agent scanned a QR code and placed the package inside.”

E-commerce firms are using robots for moving inventory in their vast network of warehouses, where Amazon.com Inc and Postmates Inc in the U.S. are using artificial intelligence for automating several steps from placing an order on a smartphone to receiving a package at the doorstep.

In China, companies like Meituan Dianping, JD.com and Ele.me are piloting autonomous vehicles for delivery, people are also looking for contactless delivery for ensuring safety during the pandemic. “Automating the last-mile delivery process and clubbing it with contactless interaction helps address safety concerns of both shoppers and delivery professionals,” said Ritukar Vijay, Co-Founder, Ottonomy IO.

According to the mobility startup that built the robot for Snapdeal, uses specialized AI algorithms for navigation in crowded areas, and implements machine learning and fuse data from 3D Lidar and cameras for having a robust understanding of the external world.  Snapdeal said, “We are investing heavily in AI and machine learning to develop future-oriented capabilities.” It also stated that adding delivery via robots is a part of the evolving future of logistics. “We believe that robots will have a unique role to play in e-commerce deliveries in large townships, institutional campuses and other managed residential environments.”

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