Frost & Sullivan Honors Verint Systems with '2014 Asia Pacific Best Practices' Award

CR Team | Tuesday, 01 July 2014, 04:30 IST

Bangalore: A global leader in Actionable Intelligence solutions, Verint Systems Inc., (NASDAQ: VRNT), announced that it has been recognized as the ‘2014 Asia Pacific Best Practices Award’ in the Contact Center Applications Vendor of the Year category by Frost & Sullivan. Frost & Sullivan is a Growth Partnership Company which has been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community.

Founded in 2002, the New York based Verint Systems Inc., is a leading provider of analytic software and hardware for the security, surveillance and business intelligence markets. With the current market cap of $2.68 billion, Verint caters to more than 10000 organizations across 180 countries. Its actionable intelligence solutions model help organizations to solve three main challenges of customer engagement optimization, security intelligence and fraud, risk and compliance. The second-consecutive victory of the firm is another milestone marked for its commitment in the Asia Pacific region and efforts to assist customers to achieve their goals through its innovations.

Commenting on the award, Ady Meretz, President, Verint, Asia Pacific, says, “We are pleased to receive the Vendor of the Year award for the second consecutive year from Frost & Sullivan. The honor recognizes our investment and growth in the Asia Pacific region, demonstrating the continued adoption of our Actionable Intelligence solutions and customer engagement optimization strategy, as customers leverage investments to provide a superior customer experience”.

“Verint’s focus on technology-driven innovation and customer engagement optimization further strengthens its position in the Asia Pacific market,” adds Krishna Baidya, Research Manager, ICT Practice, Frost & Sullivan, Asia Pacific. “Verint’s Actionable Intelligence solutions are designed to deliver compelling value and have been steadily gaining popularity among the region’s diverse customers. Its offerings in the contact center applications market bode well with its expansion strategy and delivery capability”.

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