Overview

To design compelling and successful apps, it is crucial to understand the performance of the app in real world scenarios to fix critical issues and also identify areas for improvement. To meet the growing app quality expectations, Teligenz sought to address the primary issue of implementing an effective app testing strategy. They needed a testing plan that would enable them to meet the app quality goals for multiple projects.  

Challenges

The successful delivery of their projects depends greatly on the quality of the insights gained through app testing. Successful apps have an interface that focuses on core aspects of usability and functionality. With no in-house QA team, Teligenz required the support of experts in the testing field to help them plan and execute their test cycles. They wanted an effective functionality testing strategy for developing their apps. The major challenges faced by Teligenz were as follows:

• As an App developing company, they needed valuable insights on app quality for multiple projects within the set timelines.
• Without an in-house QA team, they required support from expert software testers to plan and execute their test cycles.
• They needed a testing strategy to cover all configurations, across different devices and platforms.

The Crowd sourced Testing Solution

The professional software team at 99tests helped Teligenz to plan functional testing strategies for getting optimal results based on the various project requirements. 99tests leveraged on their talent pool of professional crowd testers from across the globe to implement effective functional testing for their apps. The test cycles created were executed by professional crowd testers who were assigned to various projects after matching their skill set with the project requirements. 99tests thus enabled Teligenz to access the right talent to meet the different criteria for their testing projects.

The 99tests Advantage

The efficient strategy enabled the entire test cycle for a single app to be covered in just 3-5 days. The quick turnaround time helped the development team at Teligenz to make real-time decisions and focus product development on areas that needed their attention. They were able to improve their app quality exponentially.

The user-friendly 99tests dashboard made it easy to track the progress of all test cycles and access any report they required. The actionable insights and data-driven recommendations helped them to implement improvements that made their app quality rise to ratings of 4 and above.

With the smart and cost-effective testing strategies provided by 99tests, the development team at Teligenz could discover and fix all critical bugs in time. With the crowd-sourced, functional testing services, they were able to run test cycles in real life scenarios with real users, on real devices using real platforms. They could thus ensure their app’s success on different devices, operating on different platforms, everywhere, every time.