| | May 20194CIOReviewEditorialField force management is akin to deployment of troops in a war. It has all those aspects that define the latter: strategic placement, timely movement, quick response and reporting back. Businesses today are increasingly looking to strengthen their field force with competent field force management solutions to overhaul their field service operations. The transformation is becoming possible with the advent of new technologies such as Artificial Intelligence and Internet of Things. Businesses can improve their productivity and on-site efficiency with the effective use of customer data, which can be more beneficial in taking decisions and forecasting the needs and demands of customers. Businesses are keeping track of their on-field workers through powerful software solutions, and are leveraging AI to make smart decisions about aspects such as the travel route for a service professional, the right time to contact a customer, etc. On the other hand, through IoT, all the information updating, retrieval, and creation is possible on-the-go. Another major development is in the form of Enterprise mobility management which is adding a lot of substance and efficiency to field force management. A mobile field force can be easily managed with the help of enterprise mobility solutions. For organizations having workforce distributed across office as well as field, enterprise mobility solutions can act as a common thread connecting everybody. Also, the mobile nature of the business is making cloud ideal for field force management. The cloud's typical advantages of faster deployment and easier updates resonate strongly in the field. Looking to leverage these technologies, more and more field force solution providers are coming up with their innovations. In this issue, CIOReview India brings to you a list of 20 Most Promising Field Force Solution Providers who have proved their mettle in this domain with their innovative approach. These companies pride themselves on keeping pace with the latest technological advancements in this domain. We hope this issue gives you helpful insight into this market landscape. Sudhakar SinghEditorsudhakar@cioreviewindia.comAI, IoT, and Enterprise Mobility are Revolutionizing Field Service Management VOL 7 · ISSUE 5-5 · MAY 10 - 2019 PublisherOffice Editorial queries editor@cioreviewindia.com To subscribeVisit www.cioreviewindia.com/magazine-in or send email to: subscription@cioreviewindia.comCover price is Rs 150 per issueAshok KumarVirupakshi PattarAlok ChaturvediGroup Art DirectorVP - Sales & MarketingMagendran PerumalCirculation ManagerEditorial TeamCIOReview No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugheshpalya, Bangalore-560017Vimalraj MVeena R PSuanyaEditorSudhakar SinghVisualizersAdvertising queriessales@cioreviewindia.comBangaloreTel 080 46441103Printed and published by Alok Chaturvedi on Behalf of Bizprint Media Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published at No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017. Copyright © 2019 Bizprint Media Technologies Pvt Ltd, All rights reserved. Re-production in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.NoidaTel 120 4639300Anitha TLakshmi GSuchita GonsalvesVinisha PaivaJanifha EvangelineTeja BoncheruvuSales & MarketingAmrit SinghRavi Kalgi Rohit RaghubanshiAmeet Kumar Sahoo
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