| | May 20204EditorialMaking the field force better equipped has become one of the major priorities for businesses as it leads to enhanced efficiency and better customer experience. With the advent of new technologies, businesses that are into field intensive tasks are adopting new methodologies to get one step ahead of their competitors. Mobility is one of the seminal advancements seen in this field, enabling employees on the ground to have the complete information at their disposal and act in accordance to it. Cloud computing is contributed significantly to make it possible. Then there is IoT that has been incessantly at work to collate data to work upon and define the next step. Wearable technology is also making inroads into this sector and is expected to empower the field force further. While trying to make the field force more efficient and well-equipped, the developments have automatically turned around the customer experience. The level of transparency that is now available in field force management solutions is remarkable, which is a great relief for the customers. This has amounted to increased customer loyalty with businesses witnessing more and more customers coming back for repeat business. Moreover, technologies in the field service management space make it possible for field service providers to improve their on-site efficiencies through AI and ML-enabled applications integrated into their field service management software. Predictions of impending field service requirements can be made through the effective use of data, and service scheduling decisions can be left to the software for better predictions. It is developments like these that show promise of a continued revolution in this sector. In this issue, CIOReviewIndia brings to you the list of 20 Most Promising Field Force Solution Providers who have made their mark in this domain with their technology acumen and industry expertise. These companies have kept abreast of the new technological advancements in this segment and have leveraged them to their full potential. We hope this issue gives you helpful insights into this market landscape. Sudhakar SinghEditorsudhakar@cioreviewindia.comEmpowering the Field ForceVOL 8 · ISSUE 6 - 1 · MAY, 2020 PublisherOffice Editorial queries editor@cioreviewindia.com To subscribeVisit www.cioreviewindia.com/magazine/or send email to: subscription@cioreviewindia.comCover price is Rs 150 per issueAshok KumarVirupakshi PattarAlok ChaturvediGroup Art DirectorVP - Sales & MarketingMagendran PerumalCirculation ManagerEditorial TeamCIOReviewIndia No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugheshpalya, Bangalore-560017ManjunathS SivasankarEditorSudhakar SinghVisualizersAdvertising queriessales@cioreviewindia.comBangaloreTel 080 46441103Sales & MarketingAmrit SinghAmeet KumarRavi Kalgi Rohit RaghubanshiNagendra KumarPrinted and published by Alok Chaturvedi on Behalf of Bizprint Media Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published at No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017. Copyright © 2020 Bizprint Media Technologies Pvt Ltd, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.Janifha EvangelineLakshmi GSuchita GonsalvesSamrat PradhanTeja BoncheruvuNehaNoidaTel 120 4639300
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