CIOTechOutlook >> Magazine >> December - 2015 issue

eMudhra: Pioneering Digital Authentication in India

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The adoption of electronic signature has gradually gained pace over the past several years, in industries as sundry as higher education, healthcare, credit unions, brokerages, small businesses and even crowd-funding. The processes of creating and verifying a digital signature provide a high level of assurance to the involved parties that the e-signature is indeed the signer’s, and that the electronic document (or the e-contract) is authentic. But then,digital signature has not yet acquired adequate popularity in India fairly due to the hesitation people have on the level of authenticity with digital signature. Headquartered in Bangalore, Karnataka, eMudhra, with determination and perseverance, has been instigating innovation with solutions such as Digital Signature, eMAS enterprise authentication server, Taxsmile online tax filing portal, emSigner paperless office solution, emLocker for storing soft copy of documents and many other valuable and relevant solutions in order to cater to the needs of the Indian market and in due course mould the opinion of India for digital authentication.

Being the first in India, to provide digital signature eSign as a service, eMudhra is driving the country’s identity management and authentication space to a tangible reality. eMudhra is a Certifying Authority (CA), authorized by the Controller of Certifying Authority (CCA) for issuance of Digital Signature Certificates in India. eMudhra provides Class 1, Class 2 and Class 3 Digital Signature Certificates (DSC) along with digital signatures for specific needs such as Income Tax filing, MCA, e-tendering, e-procurement and Foreign Trade. At the same time, eMudhra’s eSign-online electronic signature service, offers a method to any organization to replace manual paper based signatures by integrating eSign service with their software applications. eMudhra digitally authenticates a customer’s identity by Aadhaar eKYC process and authenticates the transaction by using PKI technology. Once authentication is successful eMudhra facilitates issuance of eSign via eMudhra CA.

Paperless Office
Also, along the way eMudhra has uniquely conceptualized the paperless office solution by introducing the emSigner. emSigner can completely abolish the paper flow between all the stakeholders in an organization, that is, customers, employees, suppliers and partners thus contributing to the Digital India Vision. It has features like; online and offline document signing, eVault services, Time Stamping of Documents, faster ROI, legally admissible. It is a secure cloud (SaaS) based digital signature based solution which can be accessed anytime from anywhere and facilitates a person to sign legally binding documents online. The eMudhra’s emLocker helps Indian Residents to upload their own electronic documents, store the documents securely and digitally sign them using the e-sign facility using their Aadhaar Number. These documents can be sorted, managed and organized by tagging the documents to certain categories for easy retrieval whenever and wherever required by just putting the digital sign.

Digital Certificate-based solution for payment authentication
In the e-Governance angle, payments such as electricity bills, various taxes and other relevant payments are made in the electronic form. These details are strictly confidential and the transactions have to be strongly authenticated. For this, the web server and the client are issued SSL certificates by eMudhra and hence are able to communicate over the SSL with highly secure 128 bit encryption, which provides confidentiality for the information that is being transmitted. Thus, Clients are issued Digital Certificates, which enables strong authentication for online payments.

Big Data Perspective
eMudhra’s Prism is a big data analytics product which enables a corporate to get meaningful information and business inferences from structured, semi-structured and unstructured data. Prism provides semantic technology that can capture the meaning of information, domain specific relationships and support the integration of information automatically, making enterprise business applications more effective. Furthermore, Prism also takes in the internal data, for example, customer emails or survey results, and combines this analysis with data that has been collected from millions of real time and historical social feeds. Taxsmile, a retail product of eMudhra, makes the ever escalating online tax filing issues seem into no issues and assists the customers in managing the complete requirements of efiling income tax returns and eventually get the income tax refund faster. Taxsmile implements a 128-bit encryption for transmitting data to and fro customer's browser and the server, ensuring high end security standards.

Blueprint to Stretch Further
With a plethora of clients ranging from State bank of India and ICICI bank in the BFSI sector to Cisco and IBM in the Enterprise sector, eMudhra has been furnishing its clients top notch solutions catering to their business requirements. “We intend to expand. Right now we are serving India. But we have geared up to go global in the next 2-3 years.” says V.Srinivasan, Chairman, eMudhra. With notable presence in the digital India movement, eMudhra will continue to elevate with “Innovation” and “R&D” as the key fuels, thereby delivering valuable customer-centric services which can smoothen their daily lives.

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