CIOTechOutlook >> Magazine >> January - 2014 issue

XpressCloud: Providing Gen-next Backup Solutions

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Data backup and preparedness for quick recovery in case of disasters has always been a big challenge for enterprises. While most companies have lost data due to system failure, software crashes or other reasons, only 23 percent of businesses back up their data frequently. This makes a strong case for using a seamless and simple cloud backup solution to safeguard business data. Although, the data in the cloud is often perceived to be vulnerable to leaks, the reality is that data leaks are easily done for data saved locally on customer premises.
Addressing this need of unlimited storage and backup, Mumbai based Xpresscloud.in offers unlimited storage through a simple and seamless backup solution for Windows PCs and Macs as well as Windows 2012 and 2008 servers. The company is an Intel Technology Provider Platinum and a Microsoft Certified Partner.
Xpress started as a one man company in 1988 when it was founded by Chetan Shah, while still studying in college. Through his continuous effort, the company kept venturing into new areas such as setting up a Remote infrastructure management NOC way back in 2006 and starting Premium IT services through Xpresslive from 2009 with its much acclaimed1-Click Xpresslive HELP button. It is now offering Cloud backup solutions and has already won lots of customers to this new service. Through such incessant effort, Xpress has grown to employ over 55 employees, serving thousands of customers through its large portfolio of product and services.
Xpresscloud as a backup solution, is ideal for companies and individuals having large sized data. Xpresscloud offer world-class reliability features such as strong encryptions, Tier 3 state-of-the-art data centres in Europe and personalised URLs to each customer for enhanced security. This service just steamrolls over many similar FREE or paid services as it offers unlimited storage.It keeps up to 30 previous versions of files and also allows restoring of deleted files for up to 30 days. Data on a Xpresscloud account can be accessed from Phones, tablets and any browser 24 x 7.
Xpress is also making its presence felt in the domain of IT Support services. With Xpresslive, the company offers PC support 365 days a year from 9 AM to 8 PM. It is scoring over its competitors through innovative features like a unique 1-click HELP button which allows PC users to get support within seconds from anywhere in the world. Backed by a strong team of 40 people, Xpresslive is already supporting over 3500 devices in Mumbai spanning customers across many segments such as Manufacturing, Finance, Healthcare, Education, Legal & many more.
Led by its CEO, Chetan Shah, Xpress is continually looking to drive innovation to serve its customers better and improve its response time. The unique work culture at Xpress includes a minimum of four mandatory trainings every month for every employee to ensure that the workforce is updated on the latest technologies. Such initiatives can be attributed to the driving force behind the company which seems to be its ability to use cutting edge innovations and systems to offer cost effective IT solutions and services.

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