CIOTechOutlook >> Magazine >> December - 2015 issue

Travel Designer Group: The Real Innovators in B2B Wholesale Travel

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Today’s travelers, who have done everything from swimming with blue whales in Australia to sitting for high tea with the queen, are extremely picky when it comes to choosing a particular Travel Agency. This is why Travel agents should offer exceptional suggestions so that the clients would remember why they chose that particular agent. For that matter, not just Travel Agents, but Tour operators, Destination management companies and wholesale travel companies are all on the lookout for a B2B wholesale travel company who can provide efficient and avant-garde product and services with best net rates.

Under the guidance of his father & mentor Kalpesh Shah, Jaal Shah began The Travel Designer Inc. in 1999. The Gujarat headquartered company came out with diverse solutions like:
• RezLive.com: An Award winning B2B global reservation system offering Hotels, Sightseeing and Transfers under one interface, having key features like : Instant confirmation, Reconfirmation of bookings, Mapped Inventory, VIP Desk, Payment Gateway and lot of dynamic features to the Travel agents which were not available to agents across the globe.
• Designer Packages: It suffices all the travel needs of travel partners from leisure to business, with an incomparable experience that our travel partners could reply on, having key features like: Over 300 offline packages, Unique luxury experience, Competitive rates, Reliable services and support
• Designer Indya: An Inbound initiative which offers hassle free luxury travel experience to India, Nepal & Bhutan, having key features like: Expertise operations team, Best Net Rates, Tailor-made packages available for India, Nepal and Bhutan.
• Travel Designer Qatar: A Destination Management Company focused on giving unparalleled services to the B2B Agents.
• RezLive (Thailand): It is the first choice of our travel partners wanting to offer the very best experiences in Thailand to their clients.
• XMLHUB: A global travel network providing access to the extensive global travel content and excellent negotiated rates to the travel partners, having key features like: 175,000+ Hotels worldwide, Mapped Inventory, Easy Integration, XMLHUB unified XML Gateway, Multiple currency option.

Travel Designer Group has become a valuable organization globally and everyone would like to get associated with it in some way or the other. As far as key achievements of the group are concerned, they can be: A global brand with presence in 19 countries, One of the top global wholesale company in the world, one of its product, RezLive.com getting awarded with 14 awards in last three years, Maintained double digit growth, Global team of more than 250+ employees, 24*7 support service, Offering leading global brands under TDG umbrella.

Promoting Tourism
The company couples the constant updates and reviews from the travel partners with the data that the company’s sales and marketing teams procure to gather valuable insights into the Travel domain. Product Training Session, a one of its kind initiative from Travel Designer Group who invites local travel agents and orients them about the different destinations in detail and also provide insights onsolutions that the company offers. This further cements the company’s relationship with the travel partners. Besides this, the company also enters into promotional activities with different tourism boards to put forward the beauty of the particular country to the world.

Changing Dynamics in Travel Domain
As the Travel and Tourism industry dynamics is changing rapidly, Jaal has high hopes for the Indian travel and tourisism industry. “Companies in the trade are becoming more tech savvy and looking for better channels to sell their products and services at the same time trying to be one step ahead of competition. The industry as a whole is doing good and the government with the help of local bodies is trying to promote the country in the best possible manner. Also, the new tourism policy will pave the way for better inbound traffic, which will contribute in the overall development of the country” says Jaal who is the Group Managing Director of Travel Designer Group and also the founder of Rezlive.com and XMLHUB.com.

This year the company will be basically looking at revamping RezLive.com (we will be launching the new version of RezLive.com with new branding in January 2016)and making the inventory even Larger than ever by contracting with other leading hotel chains, so that we put the whole world at the fingertips of our travel partners also looking at expansion into international markets, specially Africa and Europe, in order to get one step closer to the local travel trade.

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