CIOTechOutlook >> Magazine >> March - 2015 issue

TechMatrix Consulting: Providing Customized Business Automation Solutions on leading Cloud Computing Platforms

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Businesses from heterogeneous verticals are inclining towards cloud computing services due to its flexibility to deliver customized CRM solutions to various verticals. These solutions are usually provided through cloud computing vendors or third party service providers. When compared with on-premise systems, cloud based services minimize infrastructure space along with expenditure.
According to a research by Marketsandmarkets, cloud professional services are expected to grow from $10.33 billion in 2014 to $34.41 billion by 2019. Following the ongoing adoption rate of cloud, Singapore based TechMatrix Consulting optimizes market’s demand by assisting businesses to implement various Cloud computing technologies and platforms.
TechMatrix is among the few cloud computing vendors that help enterprises by offering customized solutions on leading cloud computing platforms and apps by leveraging Salesforce, Netsuite, ExactTarget and many more in an effective manner. “We guide clients to evaluate cloud platforms and pave way for future roadmaps with suitable and most effective business solutions and strategies,” tells Dharamvir Sharma, Managing Director at TechMatrix Consulting.
The company’s specialization lies in the CRM space that majorly utilizes Salesforce to offer customized Sales and Marketing automation solutions through their Sales Cloud and Service Cloud offerings. TechMatrix Consultant was founded in 2010 and has offices in New Delhi, India and Atlanta, USA. Within a span of 5 years, TechMatrix has engaged with over 100 customers and delivered over 200 projects constituting of B2B and B2C verticals.

Customized CRM Solutions
TechMatrix Consulting primarily focuses on Salesforce to provide customized CRM (Customer Relationship Management) solutions to Retail, Education, Healthcare, Real Estate and Hospitality, besides Inventory and Order Management that are hosted on leading cloud-computing platforms. Cloud CRM platform provide clients with real-time visibility of activities to enhance sales with confidence. It also allows marketers to track leads in real time for providing analytical data on customized dashboards.
For instance, their Retail solution enables retailers to establish a single-view of customers and helps engaging with them across multiple channels (In-store, Online) while helping execute new generation marketing programs. From student enrolment management to payment tracking, their solution for Education helps automate key operational processes for educational institutions. It helps Educators to collaborate with Students, Parents and Alumni on one single platform besides overall program management.

Future Road Map
TechMatrix Consulting aims to grow its regional presence by expanding into other ASEAN countries in the future. The Singapore based company also plans to expand its service offerings by collaborating with other industry-leading cloud computing platforms and solutions. “While continuing our focus on Business Applications; BI and Enterprise Integration will be key areas of capability enhancement in the SaaS space,” concludes Dharamvir.

Clientele
“In my 2 years of leading business operations for PayPal APAC, TechMatrix has proven to be an able ally in leading sales transformation across all business segments,” says Arpan Bagchi former Regional Head, APAC Merchant Sales at PayPal.

On The Deck

CXO Insights

A mix of Process, Tools & Technologies

By Kishan Sundar, Vice President, Digital Assurance, Maveric Systems Limited

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