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CIO Review >> Magazine >> October - 2016 issue

Sybrant Technologies: Reinforcing Enterprise Digital Transmutation through Enterprise Architecture

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The buzzword ‘Digital’ has much significance in today’s enterprise business scenario. Nowadays, many enterprises rely on Enterprise Architecture (EA) in their digital transformation journey. Presently, large Indian enterprises adopt effective EA to bring a momentum in their digital transmutation and compete with global corporations while SME segment is also moving towards it. Undoubtedly, these organizations’ necessity is nimble and highly matured IT partners who can understand technology and strategic changes their business demand, offer cutting edge solutions while manoeuvring them to accomplish business goals.

In the digital era, while enterprises endeavor to keep up pace with global corporations, Chennai headquartered Sybrant Technologies (P) Ltd. optimizes EA to accelerate their digital transformation journey. Its technology prowess in the areas such as Mobility, IoT and Analytics in addition to traditional technologies aids Sybrant Technologies to be forefront in transforming customers’ business realm into digital. The company can rapidly implement these solutions by means of its Products, Frameworks and Partnerships that it acquired. “Our technically sound people and proven processes help in accelerating customers’ adoption curves. Sybrant has always been in its nimbleness and delivering high quality yet cost effective solutions. That’s why we are the “Digital Transformation Power” behind our customers,” affirms Raghu Ramachandran, President, Sybrant Technologies (P) Ltd. Furthermore, it renders services related to CRM, Learning Management, Brand Sites Development and Verification and Validation.

While taking IoT solutions into account, Sybrant Technologies leverages its cloud based platform to reinforce its clients in getting connected with data, devices and people. One of its IoT solutions named MRO Assist, a mobility solution, which facilitates Maintenance Repair and Overhaul (MRO) to the organizations to speed-up problem identification and provide active assistance in their MRO activities. In the present scenario, when a device conks, the MRO staff need to look for the product manual first. According to Raghu, “We use digital glasses and tablets and our MRO Assist will recognize the device and all the device related content is delivered through an intuitive user interface”.

With the advent of mobility solutions, Sybrant Technologies considers that brand needs to have a mobile app strategy for attaining meaningful, relevant and personalized conversation with their customers. Hence, it caters Customer Engagement Platform which helps brands build long lasting customer relationship for enhancing customer loyalty, growth and revenues irrespective of their size. “Our unique technology platform allows customers to manage their increasing mobile users with personalized information, product or service offerings and communicate with them easily. Also, brands can streamline processes and minimize cost while delivering the personalized attention and service that customers crave,” opines Raghu.

Besides, as SMEs opt for cost effective on-premise CRM, Sybrant Technologies offers CustomerFirst CRM solutions that is on-premise that supports not only sales force automation but also project and support modules.

Being nimble, Sybrant Technologies is focused on constantly innovating and investing on newer technologies. It aims to be recognized as a solid technology player and “A digital transformation partner of choice” in the digital technology realm.