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July - 2013 issue

Software Paradigm Infotech: Transforming the Three P's For Growth: People, Products and Processes

By CR Team

Many retail chains today are faced with the disadvantage of being at least a generation behind in the advancement of technology, in stark contrast to verticals such as BFSI and Telecomm. Most commonly it is because the retailers do not want to engage in analyzing how the processes involved can be simplified and technology can be utilized to optimize work and profits. Targeting such areas and making enterprises realize the true potential of their retail chain profitability and efficiency in working methodologies is Software Paradigms Infotech Pvt. Ltd. (SPI). With its headquarters in Atlanta, U.S., SPI has its global footprints in Canada, Australia, Singapore, Nepal and Mysore, India. SPI has come a long way since 1994 to today being enlisted as one of the fastest growing companies in Georgia by ACG Georgia Fast 40 for 2012.

"We are dedicated to substantially reducing costs, improving bottom lines and enhancing cash flow for retailers. We help these complex organizations by combining our decades of retail expertise with an unparalleled technology capability and a collaborative approach that optimizes IT systems and workflow. Our rich industry knowledge and ability to deliver custom solutions that address retailers’ exact needs, SPI is the right retail partner," says Sid Mookerji, Global CEO & Co-Founder, SPI.

A company that takes quality as its foremost priority, and being, at its founding, one of the first retail focused IT services companies in the world, its approach towards work is directed in such a way that quality forms the heart of SPI’s work credo.In 2005, SPI was assessed at Level 5 of the Capability Maturity Model (Integrated).In April 2013, SPI was assessed at L-5 of CMMI Ver 1.2. A certification of ISO 27001:2005 and ISO 9001:2008- the highest ratings of quality for a company delivering services, is a testimony to its elite status.

"Today, we have businesses on five continents and take great pride in having worked, advised and/or partnered with every top-50 retailer on the globe. Our views are global, but our actions are local, and we continue to focus on the success of our clients," says a proud Mookerji.

Moving forward, SPI looks poised to make more clients successful in the markets they serve by providing technology and back office services that help companies increase efficiencies and lower costs without compromising on quality. SPI’s approach to the business transformations can be synthesized to "the three Ps": People (change management), Process (methodology) and Products (information technology). In today’s competitive retail environment, the customers swear by SPI’s solutions to come out successfully in the retail sector.