CIOTechOutlook >> Magazine >> December - 2014 issue

Qtriangle: Enabling End-to-end Ecommerce Business

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Ecommerce industry is showing an accelerated growth today. Billions of dollars are being invested into ecommerce market. Indians are spending online more and more every day and Internet penetration is expanding at a breath-taking pace thanks to mobile internet. However, there are several challenges troubling this sector and the players need to be adept to cross the hurdles. First challenge is the viability of business plan. If you are not an established brand like Flipkart, Snapdeal, Amazon, Jabong etc. then you are struggling to generate slightest of profits and operating margins. Secondly, getting all integrations and partnerships correct for the ecommerce identity is a big task. Merely developing a website or App does not guarantee a booming business. An ecommerce provider has to ensure that the process for fulfilment, warehousing, payments, feedback etc is streamlined. In addition, there are many ecommerce portals spending big bucks for landing customer onto their portal. They are doing PPC, SMO, SEO and many other things. However, they fail to understand that they have to address issues on their web presence too.
Qtriangle Infotech, headquartered in New Delhi, addresses these issues by exploiting its specialized technical expertise in ecommerce development, which is usually required for high traffic ecommerce portals. “We are neither a web agency, nor an ecommerce platform; rather we are an ecommerce development company. We provide wholly owned ecommerce solution to our clients. We provide end-to-end ecommerce solutions where Payments, Fulfilment, CRM and all other systems are seamlessly integrated. Most of our business is generated by reference from existing clients, and we have proved ourselves with zero percent project failure rate,” says Divakar P Singh, Director, Qtriangle Infotech.

Establishing ecommerce identity
Qtriangle empowers its clients with future ready ecommerce identities. While providing ecommerce website development solutions, the company makes sure it is mobile ready and user friendly. Qtriangle has also started providing mobile applications for ecommerce. In addition to this, it is collaborating with many providers who have expertise in non-technical aspects of the ecommerce process, and the benefits are visible for Qtriangle by offering scalable and future ready ecommerce presence to its customers. “Every time we had an idea, they found a way to implement it. We are extremely happy with the platform and Qtriangle’s excellent work,” says Ashish Baid, Partner, Ezee Shop E-Retail.
Qtriangle provides a spectrum of IT services relevant to an ecommerce business. The company provides fully owned web shop to its clients as opposed to partially owned stores provided by ecommerce cloud providers. “We believe in providing ownership of all source code and data to our clients, without involvement of any third party. To ensure even more transparency, we employ only open source frameworks and tools to develop ecommerce portals and apps. Since there are no proprietary tools involved for the business, it is easy for our clients to maintain the ecommerce business irrespective of the IT solution provider,” adds Singh.
After development completion, Qtriangle helps its clients with online promotion like SEO, SMO and other promotion activities as well. The firm also provides maintenance plans where a fixed number of development/ troubleshooting hours are available and client may ask to develop any feature and solve any issues under those available hours. Qtriangle has a fully featured online support desk, where clients log their support requests and the company solves them in a timely manner. Qtriangle is very stringent in solving issues in a timely manner. This is what retains the clients for Qtriangle. “My summary of outstanding experience with Qtriangle: Timely responses, Accommodating to client’s request, Adhering to the critical path,” says Raghav Kannan, Chinmaya Mission, Mumbai.
Qtriangle sees the ecommerce industry booming from here onwards and believes that mobile will be at the centre stage of this boom. Being active in Indian as well as International markets, Qtriangle comprehends the trend and is well poised to provide solutions to its customers around the globe, from USA to UK, Australia and other countries.

Panel

Objective oriented ecommerce process consulting

Backed by multi-year experience of working in Indian and International ecommerce arena, Qtriangle exhibits solid expertise in ecommerce process consulting. Its ecommerce process consultancy services provide assistance and consultancy at every stage of the ecommerce business life cycle. For an ecommerce venture, Qtriangle helps entrepreneurs through in-depth analysis of their business model, mapping it to contemporary ecommerce industry. Once the idea is validated and vetted, the company provides best-of-the-breed solution for their business. When it comes to payment gateways and shipping providers, Qtriangle does a pragmatic analysis of all available choices and helps them reach suitable partner. In addition, Qtriangle experts advise them to use strategies like SEO, SMO, SEM, SMM, PPC and other methods efficiently to attract more buyers.



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