Supply chain management and the means to manage them are constantly evolving in line with fluctuating global industry trends. However, getting the right supply chain management solution in place and ensuring delivery of continuous on-going value requires significant effort. This is where JDA Software, having worked with over 3,800 supply chains (customers) can help, rapidly and effectively through its cloud offerings. “Technology plays a crucial role in this given context of overwhelming complexities and scale of value networks”, says Serge Massicotte, CTO of JDA Software.
JDA’s Cloud Services enable agile deployments and realignment of supply chain processes – a need that is witnessed in today’s dynamic business environment. Serge Massicotte explains that, “JDA’s cloud innovation lies in its focus on driving value from JDA applications, instead of focusing only on delivering an IT environment. It optimizes operation of JDA’s applications and layers expertise on top of technical service to help business users derive maximum potential value.”

JDA’s Cloud Offerings – Launch, Perform, Optimize

JDA Cloud Launch provides “go-live” value sooner through rapid provisioning of implementation, testing and development environments via the JDA Implementation Lab (iLab™). It enables selection from a set of configurable options that then drives a repeatable, rapid deployment execution model. This process balances speed, agility and readiness, dramatically reducing deployment times and improving time to value.
JDA Cloud Perform ensures solution performance and availability and manages areas such as problem resolution, change management, system upgrades and enhancements, and security for JDA solutions. With JDA Cloud Services being ISO/IEC 20000 and ISO/IEC 27001 certified, and SSAE 16, Type 2 compliant, customers feel secure entrusting their data and software operations to JDA. By this, customers are freed from the management of JDA applications and can focus on achieving business results.
JDA Cloud Optimize services range from process optimization, business analytics to full operation and execution of JDA solutions. It provides industry and application experts, proven methodologies and industry best practices that allow aligning business requirements with SCM solution to drive specific, ongoing operational improvements, while keeping businesses agile enough to absorb and manage change.

Customer Centricity – The Differentiator

Unlike other hosting solutions, JDA’s focus extends beyond uptime to also ensure its applications are creating value for its customers. JDA Cloud Evolve is the underlying philosophy that drives JDA’s Cloud Services solutions – its commitment to provide customers with long term partner support, guidance, innovation and insights that enable them to evolve their software applications and technologies to address ongoing business change and opportunity.
“Being the only player in the global market to provide end-to-end supply chain planning and execution solutions for manufacturers, retailers and third-party logistics companies makes JDA the super best-of-breed SCM software vendor,” adds Serge. Having seen substantial benefits derived by its customers with its supply chain capabilities as a service, JDA Software is committed to a path of change that will transform it to a completely cloud-based company.