CIOTechOutlook >> Magazine >> June - 2015 issue

Decimal Technologies: Improving customer service, Enhancing customer experience, Increasing employee productivity

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Today, mobile has become one of the most dominant conduits of telecommunication, helping businesses to interact, communicate and share diverse information. Driven by the massive usage of smartphones, tablets and other mobile devices, organizations are investing significantly in mobile networks and applications. Owing to such acceptance of mobility, enterprises want to embark on the mobility journey without any hassles. However, migration to a mobile environment brings in new challenges for IT organizations and makes CIOs walk on the eggshells. Lack of synchronization, coordination, alignment and security across mobile applications and operations has complicated the puzzle of enterprise mobility. While harnessing the power of mobility, without compromising on data security, the Gurgaon based Decimal Technologies conceptualizes, designs, develops and manages Enterprise Mobility Solutions to provide highest degree of business impact. Although there are several vendors in the market who contrive effective roadmaps for designing, developing, testing, deploying and maintaining mobile apps and operations, they fail to keep pace with the emerging innovation in mobile sector owing to shortage of skill, approach and tools. While aligning itself to the latest innovation in the mobility front and concurrently exposing itself to the current mobility challenges, Decimal works relentlessly to enable mobile applications deliver the highest business impact. Under the seasoned leaderships of Lalit Mehta, Co-Founder and Director, Arvind Nahata-Co-Founder & Director and Manav Yagnik-Co-Founder & Director, the company has thrived to become one of the vanguards of Enterprise mobility by serving Insurance, Banking, FMCG, and Education, Publishing and Telecom verticals.
Failures to optimize the app development cycles while curtailing the coding and bug fixing process have prolonged the launch of applications in the market. To develop mobile applications, mobile developers have to undergo through a mind-numbing coding process which not only impacts the development time but also increases time-to-market pressures. However, Decimal has created a quick and explicit way out to trim down the app development procedure by building rapid app development platform-dataOn that focuses only on configurations rather than coding, thus crashing the app development time by 70 percent. In addition, dataOn integrates enterprise class mobile apps with core backend systems to allow configurations and rollouts in unimaginably short time duration.
When mobile apps and solutions become more important in the work-setting, organizations get vexed managing the entire heterogeneous setup of mobile application and solutions. In order to establish seamless communication between the enterprise systems and various mobile devices and apps, Decimal has built PLATWARE- a mobile enterprise application platform, that enables Two-way communication/data flow with mobile applications on any mobile OS, phone/tablet/device, network and service provider. While taking care of the security aspects, PLATWARE not only identifies and authenticates the frontend user but also encrypts/decrypts data and transforms it into enterprise system compatible formats.
Besides these robust platforms, Decimal has invested significantly to build wide range of applications like Lead Management, Collections, Persistency, Order Booking, Asset Verification etc to improve the ability of employees.
With its vast array of platforms and applications, Decimal has acquired explicit understanding of the today’s evolving enterprise needs and aligned itself with various technological innovations happening across the mobility landscape. With the growing prevalence of digitization across various business verticals, Decimal intends to climb the BFSI and Telecom ladder with its offerings. After establishing a strong foothold in the India market with its innovative and cutting edge mobile technology, Decimal is all set to capture the competitive market of Middle East.

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