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July - 2014 issue

Amadeus India: Interconnecting the IT realm with the Travel Industry

By Kavitha G

The idea of automation technology has resonated among many in the present generation. Even though the term 'automation' is attached with the wings of several drawbacks, it has become a universal fact that everyone benefits from automating manual processes. Travel industry is no different. But the accelerated rate of consumer tools and flood of traveler data has created a big challenge for travel service providers. There is a need of newfangled services that provides a global platform to the Indian Travel Industry. Amadeus India is one such source that is helping the Indian travel industry to go global through its innovative tools and technologies.

Founded in 1993, Amadeus India Private Limited is a preeminent brand that has been providing IT and software services, software products and automated tools for the travel industry as well as customized software products for travel agents and travel service providers. Owned and managed by India's largest travel company, Bird Group, New Delhi based Amadeus India puts forward diversified flexible, customized and cutting-edge technology solutions across board in the travel industry. Built based on the technology of future, its services influence travel sectors to create efficient, effective and a successful commercial environments. The team of Amadeus does not only assist travel providers, but also help users to get benefitted from the Amadeus' applications, thus enhancing value and the growth of the business processes. Besides, the company serves divisions that include Airlines, Travel Agencies, Corporations, Travel Insurance, Car Rental, Hotels and Railway companies.

In addition, Amadeus have given out numerous beneficiary solutions and services to the industry. The launch of Amadeus Ticket Changer tops the list of the accomplishments. The first-of-its-kind innovation is engineered to save time of travel agents when customers require changes to a ticket. In this context, the brand also have partnered with MakeMyTrip & Yatra.com augmenting its quality over online and helping online travel agents to better their service.