CIOTechOutlook >> Magazine >> July - 2014 issue

Acess Meditech: Reinvent the Health Insurance Management Automation with Customer Centricity

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Healthcare organizations today are challenged with myriad of market trend specific changes to process highly integrated operations and all the insurance companies struggle for an end-to-end secure flexible product to handle the complex processes in compliance to the regulatory bodies. Acess Meditech Pvt Ltd, headquartered in Hyderabad, automates and streamlines the various operational processes by its ONE STOP Medical Insurance Management Software -TOSHFA which is a complete ERP solution. Led by CEO Syed Aijazuddin who has extensive expertise in IT and health insurance, the CMMI Level 3 Company is revolutionizing the health insurance industry with its ground breaking technology initiatives. Being a Health Insurance Specialist Certified from Chartered Insurance Institute (CII), Aijazuddin has guided the company to fulfill the Insurance Market needs and create a trend of Insurance business operations.
Acess Meditech’s approach in terms of solutions as well as service has always been customer - centric wherein its clients have a better evolved product that best suites as per their operational and market needs. The company developed its product TOSHFA based on various advanced international insurance and regulatory markets practices such as US, Africa and out. The product is a result of experience and technology going hand in hand. “We blend our CMMI level standards with insurance experience and expertise which in turn results in not just professional experienced suggestions and recommendations but also equips us with the ability to render outstanding solution delivery of the product modules with rich user experience.” says Aijazuddin.
Acess Meditech has brought the benefits of customer service to the health insurance market giving it a new dimension. Its products are designed, developed and optimized in a manner to deliver utmost user flexibility, accountability and scalability. All the complaints are handled based on the urgency, priority and the complexity with 24/7 availability to handle and provide its services to close the issues at the earliest. The insurance specific solution, TOSHFA encompasses features to cater to all the Medical Insurance Management Processes that can be used by Insurance Companies, Third Party Administrators (TPAs), Health Maintenance Organization (HMO) and Managed Care Organizations (MCO). The software is embedded and built in with the advanced tools and technologies with the best industry practices in place. It is an integrated solution to manage all the operational and business profitability expectations of various Medical Insurance business stakeholders involved. TOSHFA being the only product with automated Quotation module to Policy Issuance and Renewals along with Claims/Approvals processing with reinsurance visibility of risks is highly recommended. This web based product comes with feature of secure login that is strategically designed and developed as ERP Software.
Acess Meditech is a differentiator by its non-compromising opportunistic view of global market along with the versatility in strategies in product building that allows to provide utmost client satisfaction. By providing customer centric, user friendly and automated solution, the company helps its clients scale up their business by almost 40 percent. Its solution also discards maintenance cost as it requires only one time set up. All set to expand its global reach in the Insurance Industry, Acess Meditech has great expectations from the African region and has opened branches in UAE and Kenya.


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