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CIO Review >> Magazine >> August - 2014 issue

A Good UC Strategy- The Standard Pickaxe for the Gold Miner


With the advent of the BYOD phenomenon and enterprise mobility in general, organizations can no longer neglect the importance of state of the art unified communication tools. With enterprises continuing to tackle the prospect of moving a solution from the pilot phase to final production stage, enterprises today combine the traditional options of on premise deployments with that of optimizations provided through hosted deployments. A perfect balance can be achieved wherein the media and federation areas reflect in the cloud while the core infrastructures and applications are on premise.

Although the unified communications market in India is expected to touch Rs. 6682.2 crore (USD 1113.7 million) by 2018, with a compound annual growth rate of 11.4 percent, the common problems of high initial costs, complexities, and the non predictive RoI associated with this technology have negatively affected the growth of the unified communications market.

Some of the major issues faced has been the enterprise community’s inability to harness the full potential of the cloud into its UC plans. There is also a growing concern than many UC vendors view the technology in a very broad aspect, hence exposing the inability to assess specific details. Another angle to note is around the surge In interest in enterprise mobility as a strategy to increase productivity. The unwritten rule lays down that UC has to be tied to Smartphones, desktops and handheld devices which has become an evolutionary nature of this growing trend.

Today , as CIOs’ delve deeper into IT Infrastructures and work across continents to work seamlessly, we have put together the 20 most promising UC solution providers in India. We are sure that these companies can highlight the missing gaps in your UC strategy and provide an overall better experience and we are sure you will agree to the same.

Do let us know what you think.

Vignesh Anantharaj
Managing Editor