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Travelers have immense options and they expect great customer experience at minimum cost. Delivering personalized services to the customers and quickly resolving their issues across every interaction is essential for the market to grow. On the other hand, enterprises in the Travel & Hospitality industry are going through a tough phase in terms of earning sustainable profits, mechanizing processes, and finding quality workforce besides rising labor cost.
After a sluggish performance in last few years, the recent economic budget has infused a much needed push to Travel & Hospitality industry in India. The government’s proposal to infuse over Rs.1,000 crore for developing facilities ranging from e-visa facilities at nine airports to developing new airports in smaller cities, and setting up of theme-based tourist circuits is expected to give impetus to the ‘Incredible India’ positioning. According to World Travel and Tourism Council (WTTC), the total market size of Tourism & Hospitality industry in India stood at $117.7 billion and is anticipated to touch $418.9 billion by 2022. India’s travel and tourism industry is expected to grow by about 7.3 per cent in 2014. In chorus, the Indian hospitality sector has been also growing at a cumulative annual growth rate of 14 per cent every year adding significant amount of foreign exchange to the economy.
While the times ahead promises an escalation, enterprises are looking for cost-effective, smarter and technology facilitated solutions that could automate, streamline processes, save significant cost and improve overall efficiency of their businesses. Automated solutions for ticket booking, travel and expense management, revenue management, corporate travel solutions, solutions for the airlines, automation tools for travel agents amongst others can significantly give them an extra mileage over competition.
Addressing the vital need, siliconindia identifies “20 Most Promising Travel & Hospitality Software Companies”. A distinguished panel of the industry’s topmost CIOs, CEOs and industry experts including siliconindia’s editorial board scrutinized the list of Travel & Hospitality software providers. The list is intended to help you pick the provider who can help your enterprise reach new heights.
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