September - 2016 Issue
Cover Story
A majority of technology investments by Indian companies in the near future will be on digital technologies, platforms, cloud-based BPM solutions, mobile technologies, cyber security, social media and analytics. Indian BPM providers are scaling up their digital solutions portfolios by...
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In My Opinion
Business process management (BPM) or business process outsourcing as it was once known, has come a long way. A sunrise industry fifteen...
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Company of the Month
As the competition in the market intensifies, organisations keep seeking for newer more reliable solutions to stay ahead in the game....
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Company Spotlight
The drive for better quality, higher ROI’s, enhancing the efficiencies of business processes and security has really upped the...
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For successful business operations, process automation and leveraging contextual data for objective decision making are of utmost...
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CIO Insights
Stop talking about technology, corporate leaders aren't listening. As CIO, the expectation is, of course, that you are going to provide a...
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I don’t know why I feel a little territorial every time I hear the word Cloud coming from one of our sales or marketing guys. The term...
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To keep pace with evolving technological needs and trends, business activities must be conducted much more rapidly and efficiently than...
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20 Most Promising BPM Solution Providers 2016
Observing the last decade, most of the organizations opted to automate their businesses processes with the implementation of ERP. This...
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Although Business Process Management (BPM) is expected to swell to a gigantic USD 50 billion industry by 2020, its growth certainly seems...
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BPM services have brought a shift in the ways businesses control their processes. This industry has been aggressively innovating,...
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Today healthcare organizations are looking for better ways to improve patient care, handle increasing costs, address compliance based...
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CXO Insights
The digital boom has ushered in new changes in the expectations of customers. Customers expect real-time delivery status of their...
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Every business needs to examine itself for how it should change, so that it can anticipate and be prepared for the transformations...
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Technology is evolving daily as new tools, applications and use cases are developed and adopted by enterprises and business users. As a...
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From traditional Call centers to BPOs to KPOs to ITES to BPMs, the Indian IT-BPM sector has travelled this incredible, ‘Value Added...
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CXO Insights
Insurance Processes Need Digital Transformation...
By Virender Jeet, Senior Vice President (Sales & Marketing / Products), Newgen Software
Effective Delivery Excellence Collaborate to...
By Niranjan Bal, CISO, PMO and Head Analytics (General Manager IT), Hindalco Industries Ltd.
It All Begins with Embarking on the SOA...