CIOTechOutlook >> Magazine >> March - 2014 issue

Swan Solutions: Building Customer Loyalty through Time Tested Methodologies

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It is no doubt today that IT infrastructure availability, reliability and performance form the basic fundamental building blocks for businesses to succeed. A good IT infrastructure management plan can even count towards a better fiscal probity. But most IT Infrastructure management solutions today fail to meet the desired availability, reliability and security standard that the client expects. The lack of the right skill set and a good blueprint towards deriving optimal performance, only adds to the woes of the CIO. Addressing these issues, is Mumbai headquartered Swan Solutions, a company that utilizes its In-house Solution designing and execution capabilities to deliver solutions in Virtualization, Storage, Compute, VDI and Networking to enterprises.

Founded in 1989 by Mohammed Sutarwala, BE, MS (USA), the company today has come a long way and has the capability to take up multi location project orders through its network reach in 200+ locations over the country. “At Swan Solutions, our Vendor-Neutral approach to business and working beyond our brief to bring more value to the customer is the main differentiating factor” points out Kamal Sejpal, CEO.

The Suite of Specializations

With traditional data center networks designed for traffic that travels from server to users, Swan has understood that the cloud has become the vehicle for delivering Infrastructure-as- a- Service. The company helps enterprises with its HP networking solutions backed by lifetime warranty of product life cycles. With enterprises also on the lookout for the perfect security solution, Swan has partnered with Sophos to provide solutions that can make Data Security simple for businesses. The company brings to the table a complete DLP Protection suite with Endpoint, Cloud Antivirus, Encryption, UTM Firewall, Web, Email and Mobile.

Through Seclore, Swan provides an Information Rights Management solution for information security, document & file security. For organizations that are on the lookout for a solution to audit and manage privilege accounts of every action of users, Swan offers IRAJE’s Privilege Identity Management Platform.

By leveraging these strategic partnerships with companies such as HP Networking, Sophos, Symantec, Seclore and IRAJE, Swan has ensured that the CIOs requirements are met with unruffled precision. A dedicated Pre-Sales team of qualified engineers and business graduates ensures that customers get the right solutions designed for their specific environment and application. Swan’s team undergoes advance certification on all the technologies it offers to assure customers that they get the latest and best solutions available globally.

An average employee retention age of 10+ years bring consistency to customer relationships and guarantees a long term understanding and interest in customers plans. Moving forward, Swan hopes to continue managing complex Networking and Security projects by leveraging its pan India presence and is determined to become a leading choice for Enterprises looking for a reliable partner.

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