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CIO Review >> Magazine >> March - 2016 issue

Perpetuuiti: Fostering Intelligent Automation to Trigger Business Growth

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Gartner remarks that 4.9 Billion Connected "Things" will be in use in 2015 and by 2020, 25 Billion Connected "Things" Will Be in use and it is estimated that the IoT product and service suppliers will generate an incremental revenue exceeding $300 billion in 2020. Similarly, IDC forecasts that the worldwide market for IoT solutions will grow from $1.9 trillion in 2013 to $7.1 trillion in 2020. If these predictions are to be believed, there is no way that the current analytical solutions will be able to manage that level of information across that size of connected landscape. Of course, no singular platform needs to, but all solutions in the immediate future will require Artificial Intelligence (AI) capabilities. Thus concluding that AI and IoT are inseparable. But as the current approaches don’t scale to IoT volumes, the future realization of IoT’s promise is dependent on Machine Learning (ML) and AI to find the patterns, correlations and anomalies that have the potential of enabling improvements in almost every facet of our daily lives.

Perpetuuiti, a Global Enterprise Software Products Company headquartered out of Singapore focuses on building products that help organizations increase productivity and efficiency by deploying emerging technologies like Artificial Intelligence, Cognitive Computing, Machine Learning (ML), Intelligent Process Automation (IPA), Business Process Automation (BPA) and Robotic Software Automation (RSA). Perpetuuiti is unique in the Intelligent Automation market as it provides solution to automate the user organizations’ business processes without the user telling about these processes. Perpetuuiti automates the client’s business process by IPA and RSA thereby negating the need for prior knowledge of the business process. Besides, Perpetuuiti’s AI solution helps increase efficiency of these automations, which in turn reduces the user organizations’ total cost of ownership (TCO) and time, and helps enhance the overall productivity. Furthermore, Perpetuuiti’s products are integrated and modular which makes it easier for the clients to keep automating their different business processes seamlessly & intelligently.

Artificial Intelligence and Cognitive Computing with Av3ar
Av3ar, the Next-Gen Cognitive Computing and Machine Learning System from Perpetuuiti not only increase productivity and efficiency but also help in increasing revenue and profitability by insourcing and outsourcing. Av3ar is a unique type of Virtual Assistant that can absorb, deconstruct and use information like a human being. It has a self service portal that understands customer queries and resolve problems without human intervention. The built-in analytics engine is capable of predicting probable issues and breakdowns, decides the approaches to solve them automatically. It understands, learns and responds back to customers with emotions like humans. It responds to customer chat inputs with voice responses and also read and understands their emails to provide email resolutions, using Artificial Intelligence. Av3ar can be trained to handle any daily routine tasks. It provides 360 degree view to customers through the Executive Dashboard on the issues and their status updates like open / resolved tickets, on-going tickets, etc. It is compatible with PC, Tablet or Mobile to view the interface and work on.

Robotic Software Automation (RSA) with Ops-Central
Ops-Central yet another gem from Perpetuuiti’s basket of offerings provides a comprehensive Ops-Platform using Robotic Software Automation. Ops-Central Robotic Software Automation enables organizations automate the processes easily and rapidly. Ops-Central RSA does not require the prior knowledge of clients’ processes and can automate these processes on the fly, which makes Perpetuuiti Ops-Central unique in the Business Process Automation market. Ops-Central Robotic Software Automation eliminates the labor-intensive manual interactions, providing an instinctive and comprehensive automation platform that automates and orchestrates key processes such as system, network, application and user tasks. It has a unified graphical command centre dashboard that enhances business experience through increased real-time visibility and centralized management across heterogeneous IT platforms, which can be leveraged in order to reduce the time, cost and logistics associated with more traditional IT workload exercising. Allowing IT personnel to maintain full control over automated tasks, Ops-Central frees up time to focus on key issues that improve service levels through centralized activities across physical, virtual and cloud systems.

Enabling Real-Time Agentless Discovery with DDE
Perpetuuiti DDE(Dependency Discovery Engine), offers a holistic view of dynamic and complex IT infrastructure. DDE enables Real-Time visibility into applications and their dependencies to manage business proactively and easily drill down to IT relationships, further mapping them effortlessly. DDE empowers organizations to discover critical resources by performing agentless discovery and storing information, resulting in providing a clear view of interdependencies between servers, applications, network devices, software, configuration files, operating systems and other IT infrastructure components. Moreover, DDE aids seamless working with business operations tools by rapidly isolating configuration-related application problems and accelerating troubleshooting by using a simplified, flexible data model that easily extends discovery of new and updated IT resources.

Orchestrating Business Service Availability with Continuity Patrol
Perpetuuiti Continuity Patrol, an agentless, script-less and an automated end-to-end Business Service Availability Management Suite provides real-time enterprise visibility to CXOs into the financial impact of any IT disruption (that causes unaccounted revenue leakage) and its cascading impact on other dependent business processes. The product uniquely displays “Live Business Impact Analysis” functionality that leverages the dependency definitions and cost data to calculate quantitative financial impacts that can be specific to a single production application, a set of production applications or the entire data centre.

Data Replication and Cloud Migration with eBDR
Enabling Anywhere, Anytime Consistent Copies for hassle free Technology Refresh or Quick Rollback in less than a second is eBDR, the Data Migration and Replication solution of Perpetuuiti. eBDR supports any-to-any platform (physical/virtual/cloud) data migration that is accomplished with Perpetuuiti’s unique technology that uses a proprietary content format, known as NeutralStore, to which all the source storage devices’ data, i.e., RAW format (physical server content), VMDK/VHD/IMG formats (virtual machine content) and cloud (AMI) are converted to and transmitted to the target device. The NeutralStore data is reconverted back to any of the desired format (vhd/vmdk/raw/img/) as it reaches the destination storage device which makes P2P, P2V, V2P, V2V, and cloud data migration possible. The most attractive attribute of process is that all the transformation from or to NeutralStore format incurs closer to zero time overhead.

Perpetuuiti Continuity Vault for effective BCP and BCM
In order to enable a comprehensive platform to Integrate People, Process and Technology for effective Business Continuity Planning and Management; Perpetuuiti provides a complete, end-to-end automated approach towards Business Continuity Planning (BCP) through its flagship product Continuity Vault, that mitigates the risks and vulnerabilities to an organization.

Continuity Vault system automates organizational Business Continuity Management(BCM) practices, response and resolution identification through mobility while performing risk assessment and risk impact analysis using results of Business Impact Analysis (BIA). This facilitates the automated calculation of Recovery Time Objective (RTO) and Recovery Point Objective (RPO) for the users thereby helping them take informed business decisions.

Success Story and the Road Ahead
Founded in 2011, Perpetuuiti has come a very long way in such a short span of time. Over the period, Perpetuuiti has helped leading global players with their Intelligent Business Automation and Organizational Resiliency challenges; and has established itself as a Thought Leader in the Business Automation space. Harboring satisfied clients from Fortune 500 diverse set of industry verticals such as Telecom, Banking, Manufacturing, Insurance and Consumer Products, the company continues to incorporate new technology applications and best practices into its solutions. “We keep innovating to ensure we are abreast with latest technological advancements and continue to focus on how to diversify the scope of our products and solutions. Our business strategies, go-to-market strategy, product scope and features are all defined and redefined to ensure we are with/ahead of the market trends and technological innovations and requirements,” says Rohil Sharma, Founder & CEO, Perpetuuiti Technosoft (P) Ltd.

To stay relevant and deliver technology that enables business objectives and satisfied customers, Perpetuuiti believes in staying committed to delivering the best. “We have recently set up a new R&D center at Chennai to develop solutions in the capacities of Artificial Intelligence, Cognitive Computing, Machine Learning, Intelligent Process Automation and Robotic Software Automation,” adds Rohil.

Perpetuuiti has significant global presence with offices in USA, INDIA, SINGAPORE and UAE. The company is also geared to expand further into other industry verticals and regions including the US, APAC, EMEA and Europe.

Leading the way with a positive outlook, Perpetuuiti aims to scale up and emerge as a true market leader in the area of Artificial Intelligence, Cognitive Computing, Machine Learning, Intelligent Process Automation and Robotic Software Automation by leveraging on cutting edge technologies. Perpetuuiti is also partnering with cloud providers for RaaS offering using the latest technologies to bring more value to businesses.